Privacy Policy

Last updated: August 2026

TeachGolf.co.uk respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit TeachGolf.co.uk, contact us, make an enquiry, book golf coaching or use our services.

For the purposes of UK data protection law, the data controller is:

Jude Read / TeachGolf.co.uk
Email: [insert contact email]
Address: [insert business/contact address]

1. Information We Collect

We may collect and process the following personal information:

Information you provide to us

This may include:

• Your name
• Email address
• Telephone number
• Address, where required
• Information submitted through website contact or enquiry forms
• Information provided when booking golf lessons or coaching programmes
• Information you provide when communicating with us by email, telephone, messaging services or social media
• Details relating to your golf, such as handicap, golfing experience, coaching objectives and playing ability
• Records of lessons, coaching plans and progress where appropriate
• Marketing preferences

If information relating to health, injury, disability or another medical matter is genuinely necessary for safely providing coaching, we will only collect and use such information where there is an appropriate lawful basis and, where required, an additional condition for processing special category information.

Payment information

Where you purchase lessons, coaching programmes, gift vouchers or other services, payments may be processed by a third-party payment provider.

We do not normally store complete debit or credit card details ourselves.

Information collected automatically

When you visit TeachGolf.co.uk, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website
• General website usage information

This information may be collected through cookies and analytics technologies.

2. How We Use Your Information

We may use your personal information to:

• Respond to enquiries
• Arrange and manage golf lessons
• Provide golf coaching and coaching programmes
• Manage customer accounts and records
• Communicate with you about bookings
• Process payments
• Provide customer support
• Send information you have requested
• Manage gift vouchers and other purchases
• Improve our coaching services
• Improve the TeachGolf.co.uk website
• Understand how visitors use our website
• Maintain the security and operation of our website
• Keep appropriate financial and business records
• Comply with legal, accounting and regulatory obligations
• Send marketing communications where permitted by law

We will only use your personal information for purposes for which we have an appropriate lawful basis.

3. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract

We may process your information where it is necessary to provide a service you have requested or to take steps before entering into a contract with you.

For example, this may apply when you book a golf lesson or join a coaching programme.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

This may include:

• Responding to customer enquiries
• Managing customer relationships
• Improving our services
• Maintaining website and business security
• Understanding how customers use our services

Consent

We may rely on your consent for certain activities, including some forms of direct marketing and the use of certain non-essential cookies or tracking technologies.

Where we rely on consent, you can withdraw your consent at any time.

Legal obligation

We may process information where necessary to comply with a legal or regulatory requirement, including accounting and tax obligations.

4. Marketing Communications

We may occasionally contact customers and prospective customers about golf coaching, programmes, events, offers or other relevant services where we have a lawful basis to do so.

Where consent is required, we will ask for it before sending marketing communications.

You can unsubscribe from marketing communications at any time by:

• Using the unsubscribe option contained within a marketing email; or
• Contacting us at [insert email address].

Stopping marketing communications will not prevent us from contacting you where necessary regarding an existing booking, purchase or coaching service.

5. Cookies and Website Analytics

TeachGolf.co.uk may use cookies and similar technologies.

Cookies are small files placed on your device which can help websites operate correctly, remember preferences and provide information about how the website is being used.

We may use:

• Essential cookies – required for the website to function correctly.
• Preference cookies – used to remember certain choices or settings.
• Analytics cookies – used to understand how visitors interact with the website.
• Advertising or marketing cookies – where applicable, used to measure advertising effectiveness or provide relevant advertising.

Where required by law, non-essential cookies will not be placed on your device until you have provided consent.

You can manage your cookie choices through the cookie controls provided on the website and through your browser settings.

Where TeachGolf.co.uk uses third-party services such as Google Analytics, Meta/Facebook advertising tools or similar technologies, those providers may process information in accordance with their own privacy policies.

6. Sharing Your Personal Information

We do not sell your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business or provide our services.

These may include:

• Website hosting and IT providers
• Website and email service providers
• Booking or customer-management systems
• Payment processors
• Accounting and bookkeeping providers
• Professional advisers
• Analytics providers
• Marketing and advertising platforms where applicable
• Government authorities, regulators or law enforcement agencies where legally required

Third parties acting as processors on our behalf are expected to handle personal information securely and only in accordance with appropriate instructions and applicable law.

7. International Transfers

Some technology providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place as required by UK data protection law.

8. How Long We Keep Your Information

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and tax requirements.

Retention periods will depend on the type of information and why we hold it.

For example:

• Enquiry information will normally be retained only for as long as reasonably necessary to manage the enquiry and any resulting customer relationship.
• Customer and coaching records may be retained while you remain a customer and for an appropriate period afterwards.
• Financial and transaction records may be retained for the period required by UK tax and accounting legislation.
• Marketing information may be retained until you unsubscribe or otherwise object to the relevant processing.

Information that is no longer required will be securely deleted, anonymised or otherwise disposed of as appropriate.

9. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

Access to personal information is restricted to those who reasonably require it for legitimate business purposes.

However, no internet-based system can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights regarding your personal information.

These may include the right to:

• Ask us for access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict the processing of your information
• Object to certain processing
• Request transfer of your information in certain circumstances
• Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, contact:

[insert email address]

We may need to verify your identity before completing a request.

11. Children’s Information

TeachGolf.co.uk may provide golf coaching to children and junior golfers.

Where we collect personal information relating to children, we will take appropriate steps to protect that information and ensure it is processed fairly and lawfully.

Where appropriate, information concerning junior coaching, bookings and communications may be obtained from or handled through a parent or guardian.

We will only request information that is reasonably necessary for providing and safely administering the relevant coaching service.

12. Third-Party Websites

TeachGolf.co.uk may contain links to websites operated by other organisations.

We are not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our business, website, services or legal requirements.

The latest version will be published on TeachGolf.co.uk with the updated date shown at the top of this policy.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Jude Read / TeachGolf.co.uk
Email: [insert email address]
Address: [insert business/contact address]

15. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address the issue.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Further information about your data protection rights and making a complaint is available from the Information Commissioner’s Office.